Returns & Exchanges
At Second Sight Films, we want you to be completely satisfied with your purchase. If you are not happy with your order, items can be returned in their original, unopened condition within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all discs and booklets are included and the factory seal remains intact.
Ship the Item
Affix the provided return label or ship the package via a tracked service to our distribution center, keeping your postage receipt for reference.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing